myLike’s mobile concierge allows you to assist your guests along their journey with your local know how for the best places to visit. myLike does not want to replace your team but wants to relieve their workload by making it easier for them to help your guest to have the best experience during their stay. You can share your tips easily via various communication channels in a digital and easy to use format. Before, during and after the guests stay. Guests can use the information directly on their mobile phone and can add their own findings as well. myLike is an open system which will not be deleted by your guests after their stay and they will follow and recommend you as a trusted source for great tips.

Guests can access your tips via multiple touch-points (website, in-room system, WLAN…) without the need to ask your team. If they need individual advice your team can access and share your tips in a simple and easy way guaranteeing a high quality standard and fast process. This saves you cost and increases your service and quality.

Your guests decide for the region based on what they can do there. Give them an overview before they come, add more personal tips when they book and give them up to date info while they stay at your hotel or after they left – they might want to come back again soon! With myLike you are now part of your guests journey. You are digitally connected with them before, during and after their stay and they will promote you sharing your hotel and the great places they visited based on your tips with their friends. And what is better than a tip from a friend?

With myLike’s mobile concierge you can easily share your personal tips with your guest by sending them respective links in mails or other communication channels. You can also post new locations in Facebook or integrate your tips as interactive maps with our widget on your website or blog. Customer just have to click on the map and get linked to the respective content and you. The guest can choose between a browser view (guest view) or loading the myLike app in the App Stores. The content ist kept fully synchronized and always up to date.

Updates are synchronized automatically. Integrate myLike also in your lobby or room-infotainment systems, room-pads, lobby beacons, own apps or guest-map.

myLike’s progressive web design runs on IOS, Android and browser. It can be used stand alone or integrated in your existing PMS/CRM systems, infotainment solution, room pads and apps. We already work with various PMS/CRM providers (see partner section) and are open to also connect to yours. With our deep links and website widget you can use your mail system, WLAN landing pages, NFC chips, QR codes, beacons, FB posts, chat bots, website, and others means to transport your personal tips directly on your guests phone – ready to get experienced.

You might want to give some of your guests VIP treatment with dedicated tips. Just send them a link to a dedicated list which is for their eyes only (set it to private).

You decide who can give tips to your guests. You might prefer that all tips are only visible under your hotels name. Or you might want your staff to provide their specific view on what are the hippest places to your guests. You can even go a step further – why not invite local people to add to your tips, or your own guests?

First of all the can follow your tips as Mobile Concierge on their own mobile phone displayed on an interactive map. They can filter them by interest and navigate to the ones they want to visit. They can save the places you recommended or add own findings with their own comments, ratings and pictures. They can organize places in lists and share them with their personal network. Your Mobile Concierge become their digital Travel Guide and Travel Log book.

If you run a hotel, hostel, serviced apartment or B&B myLike’s digital concierge is the perfect tool for you to help you guests to make the best out of their stay at your facility. They will be thankful and loyal. If you are active in another business check out our Digital Travel Guide.

myLike is a cost efficient solution. You can use it as service tool or upgrade it to a marketing tool. For more information please check out our pricing. For your guests myLike is for free.

myLike is already available in 11 system languages. In addition, you can make your corresponding comment per recommendation in several languages.

No, myLike has a special guest mode that allows your guests to see and experience your tips directly in your browser. When a guest opens one of your links, he or she can decide to use this guest mode or to load myLike in the App Store.